Taking good care of customers is such an important aspect of any business but it can be daunting if you are new. Below is a fun video that gives 10 important points to remember and implement. Even the veteran business owner could use a refresher!
You might want to grab a pen and some paper and take some notes. See which ones you could get a gold star on and which ones you could use some work on.
Then tell me how you did and what you thought in the comments below!